Privacy Policy
Effective Date: October 2026
Privacy Policy
TrueKey Homes, LLC (“TrueKey Homes,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information you provide when visiting our website, contacting us, submitting information about a property, or otherwise communicating with us.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including your first and last name, company or organization name, email address, telephone number, property information, information included in messages or inquiries you submit, and communications between you and TrueKey Homes.
We may also collect limited technical information associated with your use of our website, such as browser type, device information, IP address, referring pages, and general website activity.
2. How We Collect Information
We may collect information when you submit a form on our website, contact us by telephone, email, or text message, respond to communications from us, provide information about a property, or otherwise communicate with TrueKey Homes.
3. How We Use Your Information
We may use information we collect to respond to questions and inquiries; review properties and potential acquisition opportunities; communicate with property owners, real estate professionals, and other parties; evaluate whether a property fits our acquisition criteria; provide requested information; maintain business and communication records; improve our website and business operations; send administrative, transactional, customer-care, or other communications related to your interaction with TrueKey Homes; send marketing or promotional communications where permitted by law and where appropriate consent has been obtained; comply with legal and regulatory obligations; and protect our rights, property, systems, and users.
4. Text Message Communications
If you provide your mobile telephone number and consent to receive text messages from TrueKey Homes, we may communicate with you by SMS or MMS. Messages may include customer-care communications, responses to inquiries, property-related communications, account or transaction-related notifications, follow-up communications, and marketing or promotional messages where you have provided applicable consent.
Message frequency may vary. Message and data rates may apply. You may opt out of text messages at any time by replying STOP. After you send STOP, you may receive a confirmation that you have been unsubscribed. You may reply HELP for assistance.
Consent to receive marketing text messages is not a condition of purchasing property, selling property, entering into a transaction, or receiving services from TrueKey Homes. Wireless carriers are not responsible for delayed or undelivered messages.
5. Mobile Information and SMS Consent
We do not sell or share mobile telephone numbers, SMS opt-in information, or SMS consent data with third parties or affiliates for their own marketing or promotional purposes.
We may share information with service providers that assist us in operating our communications systems, customer relationship management systems, telephone systems, messaging platforms, or other business functions. Such service providers may process information only as necessary to provide services to TrueKey Homes.
SMS consent and opt-in information will not be shared with third parties for marketing purposes.
6. Information Sharing
We do not sell personal information. We may disclose information to trusted service providers and contractors that assist us with website hosting, customer relationship management, email and text messaging, communications, data storage, analytics, and business operations.
We may also disclose information when reasonably necessary to comply with applicable law, regulation, subpoena, court order, or legal process; protect the rights or property of TrueKey Homes or others; investigate fraud, misuse, security incidents, or unlawful activity; complete or evaluate a business transaction; or protect the safety of individuals or the public.
7. Cookies and Similar Technologies
Our website or service providers may use cookies and similar technologies to support website functionality, understand website traffic, remember preferences, and improve the user experience. You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.
8. Third-Party Services
We may use third-party platforms and service providers to operate portions of our website and communications systems. These providers may process information on our behalf according to their own privacy practices and contractual obligations. Our website may also contain links to third-party websites. TrueKey Homes is not responsible for the privacy practices, content, or security of third-party websites.
9. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmitting or storing information electronically is completely secure, and we cannot guarantee absolute security.
10. Data Retention
We may retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including maintaining business records, responding to inquiries, complying with legal obligations, and resolving disputes.
11. Your Choices
You may contact us to request that we update or correct information you have provided. You may opt out of marketing email communications by using the unsubscribe instructions contained in those messages. You may opt out of text messages by replying STOP. For text messaging assistance, reply HELP.
12. Children’s Privacy
Our website and services are intended for adults and are not directed toward children under 13. We do not knowingly collect personal information from children under 13 through the website.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. When we make changes, we may revise the Effective Date shown at the top of this page.
14. Contact Us
Questions about this Privacy Policy or our privacy practices may be submitted through the contact form on our website.
TrueKey Homes, LLC
4539 N 22nd St, Ste R
Phoenix, AZ 85016
United States
Website: truekeyhomes.com